78%
Occupancy Today
↑ +4% vs yesterday
₹2.4L
Revenue Today
↑ +12% vs last week
0
Bot Messages Today
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0
Open Requests
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Live Guest Requests
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Smart Alerts
Revenuenow
Tomorrow occupancy: 54%
Campaign ready for 340 past guests
Front Office8m ago
Minibar unbilled — Room 302
3 items ₹680 · Checkout in 12 min
Dept Breakdown
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Reputation Pulse
4.6
Overall · 234 reviews
★★★★½
Cleanliness4.8
Service4.5
F&B4.3
ROI Leakage
₹71,240
This month
Minibar unbilled
7 rooms
Early check-in uncharged
4 guests
No-show not collected
3 bookings
Guest Memory0
All Properties
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0
Properties
2
Clients
₹7.2L
Total Revenue Today
0
Active Bots
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🏖
Deluxe Sea View
King bed · Sea view · 320 sqft
₹8,500/night✓ Available
🌅
Premium Suite
King bed · Balcony · Jacuzzi · 620 sqft
₹15,000/night✓ Available
🏝
Beach Villa
2 bedrooms · Private pool · Beach access
₹35,000/night✓ Available
Recent Bookings
| Guest | Room | Check-in | Check-out | Amount | Status |
|---|---|---|---|---|---|
| Loading bookings… | |||||
₹72L
Revenue MTD
↑ +18% vs last month
₹4,280
RevPAR
↑ +9% MoM
68%
Direct Booking %
Zero OTA commission
₹71K
Leakage This Month
↓ Down 18%
Revenue Breakdown
| Category | MTD | vs Last Month | Direct % | Status |
|---|---|---|---|---|
| Room Revenue | ₹52,40,000 | +22% | 72% | On Track |
| F&B | ₹8,60,000 | +8% | — | On Track |
| Spa & Wellness | ₹3,20,000 | -4% | — | Watch |
| Transport / Tours | ₹1,80,000 | +31% | — | On Track |
| Events & Banquet | ₹6,00,000 | +15% | — | On Track |
Guest CRM
| Guest | Stays | Total Spent | Last Visit | Segment | Bot Chats | Action |
|---|---|---|---|---|---|---|
| T M Rakesh Shetty | 7 | ₹2,84,000 | Today | VIP | 0 msgs | |
| Priya & Amit Mehta | 3 | ₹96,500 | Apr 2026 | Repeat | 4 msgs | |
| Arjun Sharma | 1 | ₹28,000 | Mar 2026 | New | 2 msgs |
Campaigns & Automation
Active
Low Occupancy Recovery
Tomorrow 54% → WhatsApp to 340 guests
Anniversary — Mehta Family
Jul 23 · 30% off + cake
Scheduled
Results (30 days)
| Campaign | Sent | Bookings | Revenue |
|---|---|---|---|
| Low Occ. Recovery | 312 | 18 | ₹63,000 |
| Monsoon Special | 680 | 34 | ₹1,42,000 |
| VIP Birthday | 45 | 8 | ₹72,000 |
Analytics
4.6★
Avg Rating (All)
0
Total Bot Messages
0
Unique Guests
2.4m
Avg Response Time
Top Complaint Categories
Bot Performance
| Metric | Value | Status |
|---|---|---|
| Total Messages | Loading… | Live |
| Unique Guests | Loading… | Live |
| Avg Msgs/Guest | 3.2 | Good |
| Resolution Rate | 68% | On Track |
| Escalation Rate | 42% | Monitor |
Reputation Management
4.6
Google Rating
↑ +0.2 this month
4.5
TripAdvisor
Rank #3 in area
8.4
Booking.com
↑ +0.3 this quarter
Reviews Awaiting Response
TripAdvisor4h ago
3★ — "AC was not cold enough"
"Great location but the AC in room 214 was not working properly…"
AI Bot Configuration
Bot Status
Running
hotel-alert.service · Auto-restart: ON
Bot Name
@rakesha_bot · My Rakesha Bot
Server
31.97.239.243 · Proxy: 8765 · Bot: Python
Persona Config
Persona Name
Greeting
Language
Response Style
Team & Roles
| Name | Role | Department | Property | Status |
|---|---|---|---|---|
| T M Rakesh Shetty | MD / Owner | All | All Properties | Online |
| Meena Sharma | GM | All | Sunset Dunes | Online |
| Ravi Kumar | HOD | Housekeeping | Sunset Dunes | Away |
Settings
Bot & Proxy Config
Telegram Bot Token
From @BotFather
Staff Alert Group ID
Telegram group for alerts
Proxy Server URL
Dashboard data source
AI Model
Ollama / OpenRouter / OpenAI
OpenRouter API Key
For cloud AI
Property Profile
Property Name
Property Type
Check-in / Check-out
Currency
Smart Alert Rules
Integrations
WhatsApp Business API
For campaigns
PMS (eZee, Hotelogix…)
Property management sync
Payment Gateway
Razorpay / Stripe
Housekeeping
32
Rooms to Clean
18
Cleaned Today
0
Open Requests
Live Requests
Maintenance
0
Open Tickets
3
Critical
14
Resolved This Week
Maintenance Tickets
F&B / Restaurant
₹42,000
F&B Revenue Today
84
Covers Today
0
Room Service Orders
Live F&B Requests
Front Office
6
Arrivals Today
4
Departures
37
In-house
11
Available Rooms
Front Office Requests
Security
0
Active Incidents
2
Open Reports
8
On-duty Guards
Security Incidents
Transport
0
Active Requests
2
Airport Pickups Today
5
Vehicles Available
Transport Requests
Spa & Wellness
₹18,000
Spa Revenue Today
12
Appointments Today
0
Open Requests
Spa Requests